Refund policy

PKING Return and Refund Policy We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help. Returns You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with all original tags and packaging. Non-Returnable Items The following items cannot be returned: - Sale or clearance items - Personal care and hygiene products - Items damaged due to misuse How to Initiate a Return To start a return, please contact us at 07448955963 or email us at princesinghuk2211@gmail.com with your order number and reason for return. Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method. Exchanges If you wish to exchange an item for a different size or colour, please contact us at 07448955963. Contact Us Phone: 07448955963 Email: princesinghuk2211@gmail.com